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Bangkok: UNESCO. 2006. 86 p.ISBN 92-9223-083-2

Several materials are provided to help decision makers, public officers and private partner carry out e-government project in developing countries. The toolkit is based on the experience of the Republic of Korea, as this country is currently considered one of global leader in the e-government implementation, still making efforts to develop and utilize better services.

Contents<//a>

Part I: Introduction

Mega-trends and E-governance
Conceptual Overview
E-government Action Plan

Part II: Pre-implementation

Leadership and Awareness
Institution Building
Environmental Analysis
Benchmarking

Part III: Implementation

Vision and Goals
Roadmap and Milestones
Strategy Setup
Managing Critical Factors
System Development

Part IV: Post-implementation

Monitoring and Evaluation
Operation and Maintenance
Utilization Management

List of Tables
List of Figures
List of Boxes
Bibliography

 

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